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All business owners know that devastating feeling of losing the business of a great customer. A recent survey shows us that 3 in 5 Americans would try a new brand or company for a better service experience. It may feel like there’s no stopping a customer from venturing out to your competition; losing them forever. Don’t give

April Fools’ Day is right around the corner and we’re here to tell you that when done right, your office can pull out your bag of tricks and join the fun. Pick one of these office friendly prank ideas and add a little fun and laughter to your April 1st workday.   Office Prank Rules  All office environments,

Starting a small business on your own can be a very stressful endeavor. I am sure you have started researching subjects dealing with startup tips and have read many articles about advice and business solutions. Doing this research has probably led you to a few articles about pitfalls and cautionary tales about startup businesses. This

We love giving everyone a behind the scenes look into our digital call center. Today, we showcase the top 10 rules our virtual receptionist team must follow when handling the telephone communications for businesses nationwide. Read on to learn about our top rules that help us in ensuring customer satisfaction with our customers’ customers. Perhaps some of

Facebook just released their financial results for 2016 to their shareholders. The popular social media website closes their final quarter with 1.23 billion daily visitors; you read that write, that’s a daily count. As Facebook continues to grow, all business owners must be mindful of the most recent and relevant updates. Here’s a compilation of the newest Facebook features