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Month: May 2016

4thMay2016
Modern Day Business Etiquette Tips and Advice
The etiquette of business can be defined as, “the set of written and unwritten rules of conduct that make social [and business] interactions run more smoothly.” Whether you previously turned to Robert’s Rules of Order or Emily Post’s Etiquette, times have certainly changed in the business world. Here we discuss some of the most common and modern business
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2ndMay2016
Behind the Scenes: Call Center Job Description and Agent Tasks
A customer reaches out to contact your office and the phone call is rerouted to a digital call center. A virtual receptionist handles your calls, forwards your messages and updates your calendar. And there you have it; a simplistic view of how a call center streamlines your business communications. To get a detailed understanding of
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