Hospitality Industry

Why I love answering services...

  • Elizabeth Cooper, A Courteous Communications
    "

    I have been an employee with A Courteous Communications for several years now, and I can honestly say it's one of the best jobs I have had. Management utilizes an open-door policy and is always available when needed. I have always gotten a satisfactory resolution to any problem I have taken to my managers. I also enjoy the opportunities we are offered to give back to the community through the different projects we're allowed to participate in, such as serving food at the soup kitchen or assembling care packages that will be sent to hungry families in need. It feels good when I have had a part to play in helping a sick child get the proper care needed for an after hours emergency. And the best thing is the rapport and comradeship that is shared with fellow employees here at A Courteous. I am very grateful for the opportunity that I was given to work here.

    "
    Elizabeth Cooper, A Courteous Communications

Our happy clients!

  • Rosie Roedig, Wiginton Corporation
    "

    We have been very satisfied with the service we have received from Courteous Communications.   If we have a question about any call that was received, someone is always available to talk to.  They have been our answering service for a long time.

    "
    Rosie Roedig, Wiginton Corporation

Let us serve you with our award winning answering service for the hospitality industry!!

Allow your front desk, front house and other staff attend to your customers face to face while we attend to your calling customers and patrons. Our state of the art telecommunications software can sync up with your scheduling assistant software; allowing us to be on the same page with one or more of your establishments. We can make, cancel and reschedule your reservations while saving you money and time with our virtual hostess services. 

Our 24-hour call center will help you decrease your business payroll and expenses allowing you to focus your extra time, energy and money towards growing your business in the highly competitive hospitality industry. Request a free consultation and see why we are the best restaurant answering service!

  • Free up your Front Desk Staff So They Can Attend to Your Arriving Guests
  • Our 24 Hour Reservation and Virtual Hostess Services Can Book Your Rooms
  • Our Calendars Can Sync To Your Master Reservation Lists Effortlessly
  • Receive Your Scheduled and Canceled Reservations Via Email, Text or Voice
  • With Our Merchant and eCommerce Technology We Can Process Guest Credit Card Payments
  • We Offer Competitive Rates, Per Call or Per Minute Options and No Annual Contract Requirements
  • Our Award Winning Reservation and Virtual Hostess Services Provide A+ Guest Services

Being a restaurant owner, your professional specialties are providing amazing food; charming your customers with a pleasant dining atmosphere; and handling your staff to make sure your restaurant runs smoothly each and every night. Here at the A Courteous Communications answering service, we specialize in assisting your calling diners with efficiency, dedication and award-winning customer service. Let us show you why we are the best restaurant answering service. 

  • VIRTUAL HOST & HOSTESS - We can answer those ringing telephones in your restaurant and help you focus on your face-to-face customer service while we handle your calling diners.
  • RESERVATION SETTING - Our dedicated, friendly and knowledgeable agents are an extension of your restaurant team and as such, we can answer your reservation lines and book your tables.
  • EMERGENCY SERVICE DISPATCHING - We can not only dispatch the emergency messages 24 hours a day, 7 days a week, but we can also notify you when the technician is on their way. Any crisis can be averted with the right telephone answering service your restaurant has.
  • CUSTOMER COMPLAINT DEPARTMENT - Sometimes, your customer just wants their complaints heard and their compliments received. Allow your front of the house and back of the house staff to attend to your diners while we attend to your callers. We will accurately take down a detailed message and forward that message to your general manager for further evaluation.
  • TAKE OUT SERVICES AND DELIVERY DRIVER DISPATCHING - If your restaurant offers delivery or take out services we can help! Our skilled virtual receptionists can take down the customers order and process it to your restaurant based on your preferences. We can also help with dispatching delivery drivers and providing them with all information they might need to help your operation run smoothly. Another service we provide is credit card processing. These services are designed to help your business increase sales by accepting payment in any form from anywhere at any time.

 

Call us today to find out why we are the Best Restaurant Answering Service and never miss a call again!! 

 

Our happy clients!

  • Rosie Roedig, Wiginton Corporation
    "

    We have been very satisfied with the service we have received from Courteous Communications.   If we have a question about any call that was received, someone is always available to talk to.  They have been our answering service for a long time.

    "
    Rosie Roedig, Wiginton Corporation

Answering Service Available in Your City!

Whether your in Houston, Texas or Orlando, Florida, A Courteous Communication is a 24 hour inbound call center that is available in EVERY timezone. We actively service over 400 cities across the United States, and are always growing into new markets.

From our inception, the goal has been to provide the best call center services to clients throughout the United States. To do this, we had to acquire tens of thousands of phone numbers for hundreds of specific geographies. Over time, our reach expanded beyond our Central Florida location, and reached every corner of the nation.

Do you need our services? Call us! (800) 785-6161 Request a quote