A Courteous’ trained legal office receptionists can help take that work of your back leaving you to do what you do best, practice law! Allow us to provide legal assistance when it comes to answering your business telephone lines and filling up your appointment calendar with your ideal potential clients. Being a sole-practitioner, we also know the high competitiveness of the legal industry and can be available for your law firm 24 hours a day, 7 days a week.

For large law firms with multiple offices, let us be your first point of contact that unites all of your offices together. Your law offices can run 24 hours a day, 7 days a week without grossly raising your overhead expenses. When it comes to attorneys, we understand the problem and swift solution expectations and can provide top notch, elite customer service to your clients, opposing counsels, expert witnesses and affiliates calling in to your legal telephone lines. We can also act as your lead virtual legal receptionist by dispatching calls to on-call client managers, paralegals and attorneys. We can monitor a potential client call and based on your input of your ideal client, we can spend the time to go over a preliminary consultation to ascertain if the case is worthy of your firm’s attention. Think about never having to miss a client call and wonder how much money was lost because your after-hour calls go straight to voicemail.

Many law firms have clients that come in to the office and therefore, you wish to retain an in-house legal receptionist for your firm. Here at A Courteous we work well as part of your team and as such, can answer your law firm’s telephone lines whenever you need us to. A simple push of the button by your current legal receptionist, and all of your calls will be forwarded to our highly trained legal virtual receptionists. Think about the infinite possibilities of this service! We answer the calls when you or your staff can’t. Is your legal receptionist also your legal assistant and/or paralegal in your office? What happens to the phone lines when your legal support team are greeting and/or meeting with a client? What happens to the ringing phones when your legal receptionist is at lunch? Where do your callers go when your law firm’s doors close at 5:00 pm? What happens when your legal receptionist calls in sick? All of these predicaments are answered and served by retaining our telephone answering services. We can answer your law firm’s telephone lines just after-hours and throughout the night; we can answer your telephone lines on a temporary basis while your receptionist is ill or out of the office; we can also answer your business lines when your receptionist in on another call and all of these features are as simple as forwarding your lines, and/or overage lines, to our state of the art call center.

Allow your firm to be available around the clock with our answering service for lawyers!!

Whether you need a legal team that supports you around the clock; after normal office hours and weekends only; or, on a temporary basis while your current staff is out of the office, A Courteous Communications is the telephone answering service you can trust with your law firm’s telephone calls. Give us a call today and put our services to the test.

Something also to be aware of, we provide your law firm with multi-lingual service capabilities. Never turn away another client due to a language barrier!