Answering Service

Answering Service

When Does the Virtual Receptionist Answer My Line?

  • Businesses with in-house receptionists forward their business calls after normal business hours and on weekends. So when your office closes and all staff leaves at 5:00 pm, your virtual receptionist staff then clocks in and takes the later hour shifts. Remember, with A Courteous Answering Service, you only pay for calls that come in on your line. Don’t send your after-hour potentials clients and marketing leads to an answering machine after 5:00 pm. Hire our virtual receptionists to handle the call and act as an extension of your office from our locations throughout the United States.

  • Mobile Businesses or At-Home Businesses allow our virtual receptionists to answer all of their incoming business calls. When you are operating a mobile or at-home business, you mostly like have no support staff assisting the administrative tasks of your business. Our virtual receptionists give your home business a professional and impressive first impression for your callers. Allow us to take messages for you when you are unavailable or allow us to dispatch calls directly to your cell phone for optimal flexibility and convenience.

An award-winning answering service

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Do you need our services? Call us! (800) 785-6161 Request a quote

Affordable plans that scale with your business

  • Low User Basic Answering Service
    $19.95 per 28 day billing cycle
    No Cost Per Minute
    $0.75 Cost Per Call
    $10.00 800 Phone Number
    28 Day Billing Cycle
    Low Monthly Fee
    Local Phone Number Available
    50 Free Calls Included Per Billing Cycle
  • Basic Answering Service
    $49.00 per 28 day billing cycle
    No Cost Per Minute
    $0.45 Cost Per Call
    $10.00 800 Phone Number
    28 Day Billing Cycle
    Low Monthly Fee
    Local Phone Number Available
    100 Free Calls Included per cycle
  • Specialized Answering Service
    $49.00 per 28 day billing cycle
    $0.78 Cost Per Minute
    No Cost Per Call
    $10.00 800 Phone Number
    28 Day Billing Cycle
    Customizable Answering
    Local Phone Number Available
    60 Free Minutes Included per cycle
  • Medical Answering Service
    $59.00 per 28 day billing cycle
    No Cost Per Minute
    $0.55 Cost Per Call
    $10.00 800 Phone Number
    28 Day Billing Cycle
    Optional Pre Announcement
    Local Phone Number Available
    100 Free Calls Included per cycle

We service dozens of industries

  • Medical

    Medical

    A Courteous' Medical Answering Services are compliant with HIPAA’s procedures and securities and we answer millions of calls each year exclusively to the medical industry. If you are looking for quality and award winning medical answering services, look no further!

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  • Small Businesses

    Small Businesses

    A Courteous Communications provides a small business answering service nationwide. We are familiar with small businesses of all kinds, ranging from white collar consulting firms, to blue collar service providers. We can provide scalable solutions for our clients with our call center services. 

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  • Law Firms

    Law Firms

    Whether you are a sole-practitioner running a one man show or you are a large law firm with multiple locations and a team of attorneys, A Courteous’ virtual legal receptionists can help you with any of your legal answering service needs.

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  • Emergency

    Emergency

    Whether you are a handyman that provides 24 hour services to your clients, or you are a property manager that has emergency service professionals on call, we can get that caller’s emergency to the right person, and entered in your system with our emergency answering services. 

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  • Plumbers

    Plumbers

    Being a plumber, you know all too well that emergencies arise every day on the hour. In your industry, your customers need immediate attention and as such, you should be allowing A Courteous' answering service for plumbers to act as your virtual receptionist 24/7.

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  • Electricians

    Electricians

    A Courteous answering service for electricians is highly experienced in answering the office telephone lines of HVAC professionals just like you. We answer millions of service calls each year for our valued customers and have been dispatching after-hour services since 1986. 

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  • Accounting Firms

    Accounting Firms

    Whether you are a licensed CPA with your own home or traveling office or you’re a firm filled with independent brokers and financial advisors, we know exactly what your clients need: Outstanding Client Services! Choose A Courteous Communications for your Answering Services for Accounting Firms and never miss another call again!

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  • Hospitality Industry

    Hospitality Industry

    Allow your front desk, front house and other staff attend to your customers face to face while we attend to your calling customers and patrons. Our state of the art telecommunications software can sync up with your scheduling assistant software; allowing us to be on the same page with one or more of your establishments.

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Look what our clients say about us!

  • Rosie Roedig, Wiginton Corporation
    "

    We have been very satisfied with the service we have received from Courteous Communications.   If we have a question about any call that was received, someone is always available to talk to.  They have been our answering service for a long time.

    "
    Rosie Roedig, Wiginton Corporation
  • Scott Dunham, Apartment Lines
    "

    We are a high volume client that has used A Courteous Communications for several years and have been pleased with cordial and precise operator performance and prompt customer service that goes beyond expectation. They are also very good with updating account information 24 hours a day.

    "
    Scott Dunham, Apartment Lines

Answering Service Available in Your City!

Whether your in Houston, Texas or Orlando, Florida, A Courteous Communication is a 24 hour inbound call center that is available in EVERY timezone. We actively service over 400 cities across the United States, and are always growing into new markets.

From our inception, the goal has been to provide the best call center services to clients throughout the United States. To do this, we had to acquire tens of thousands of phone numbers for hundreds of specific geographies. Over time, our reach expanded beyond our Central Florida location, and reached every corner of the nation.

Do you need our services? Call us! (800) 785-6161 Request a quote