Answering Service for Personal Injury and Accident Attorneys
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Choose A Courteous Communications for your Answering Service for Personal Injury and Accident Attorneys!
When a new client has been injured time is of essence. Witnesses have to be interviewed and evidence has to be gathered before the scene of the accident is cleaned up and evidence is lost. Years ago, voicemail was the method of choice for most personal injury attorneys who couldn’t answer the phones themselves. However, recent studies have shown that up to three out of ten callers will simply hangup on voicemail rather than leave a message. This has lead to an increasing number of personal injury attorneys to partner up with Courteous Communications for outsourced call fielding and front desk clerical services.
Our Clients Rely On Our Personal Injury Answering Service For:
- • 24 hour a day, seven day a week, year-round prompt and professional call and e-mail response
- • Daytime front desk clerical services
- • Contact screening to select out priority calls to be promptly transferred in accordance with clients specifications
- • Appointment scheduling and management
- • Bilingual operators to help broaden client bases
Our Personal Injury Legal Team Associates Regularly Field Calls Regarding:
- • Bodily Injury
- • Car & Vehicle Accidents
- • Dental malpractice
- • Hazardous products
- • School and playground injuries
- • Wrongful Death
- • Pharmaceutical claims
- • Medical malpractice
- • Nursing home abuse
- • Toxic mold
- • Workplace injury
- • Economic Injury
All Calls Handled To Your Specifications with our Personal Injury Attorney Answering Services
Many law firms have clients that come in to the office and therefore, you wish to retain an in-house legal receptionist for your firm. Here at A Courteous we work well as part of your team and as such, can answer your law firm’s telephone lines whenever you need us to. A simple push of the button by your current legal receptionist, and all of your calls will be forwarded to our highly trained legal virtual receptionists. Think about the infinite possibilities of this service! We answer the calls when you or your staff can’t.
Is your legal receptionist also your legal assistant and/or paralegal in your office? What happens to the phone lines when your legal support team are greeting and/or meeting with a client? What happens to the ringing phones when your legal receptionist is at lunch? Where do your callers go when your law firm’s doors close at 5:00 pm? What happens when your legal receptionist calls in sick? All of these predicaments are answered and served by retaining our telephone answering services. We can answer your law firm’s telephone lines after-hours and throughout the night; we can provide seasonal answering service support while your receptionist is ill or out of the office; we can also answer your business lines when your receptionist in on another call and all of these features are as simple as forwarding your lines, and/or overage lines, to our state of the art call center.
Whether you need a legal team that supports you around the clock; after normal office hours and weekends only; or, on a temporary basis while your current staff is out of the office, A Courteous Communications is the telephone answering service you can trust with your law firm’s telephone calls. Give us a call today and put our services to the test.
Something also to be aware of, we can provide your law firm with multi-lingual answering services. Never turn away another client due to a language barrier!