Best Answering Service for Hotels

hotel front desk bellImage courtesy of: http://www.therapeuticworksolutions.com

Book a Courteous today and find out why we are the Best Answering Service for Hotels!

How We Can Help

  • • Answering Your Telephone Reservation Lines to Book and Cancel Hotel Rooms
  • • Virtual Front Desk Operators to Assist Guests 24 Hours a Day, 7 Days a Week
  • • Handling Over-Flow Calls During High Peak Season to Free Up Your Front Desk Staff
  • • Efficient Dispatching of Emergency Calls to Staff and Security on the Hotel Premises
  • • Answering Your Hotel Telephone Lines and Providing Quality Customer Service Help

 

Front Desk & Reservation Hotline Support Provided by Our Answering Service for Hotels

A Courteous Communications has been answering telephone reservation lines since 1986. As a result, you can bet we know exactly how important it is to make a first impression with guests calling to book a room or to get additional information about your hotel. Our virtual receptionists act as an extension of your hotel staff and treat your callers to your exact specifications.

If you provide us with your company’s policies and answers to a list of frequently asked questions, we can provide your virtual front desk receptionist with the answering service training needed to answer your lines to your team’s expectations. Whether your guests call your hotel reservation lines asking for directions to your location or, if they simply need to know check-in and check-out times; our reservation call center is here 24/7 to save the day and answer those questions on your behalf. This is just a few reasons why we are the best answering service for hotels.

Our professional Answering Service for Hotels can assist you in all of your telephone answering needs 24 hours a day, 7 days a week; or, let our friendly virtual receptionists answer those calls you receive during high call times only. A Courteous’ 24 hour call center works around the clock to answer your business lines after hours, and offer seasonal answering services when your staff calls in sick. Our answering service’s purpose is to provide the best possible customer service to your customers calling to book a room in your hotel.

With A Courteous Communications, you aren’t just outsourcing your telephone answering needs; you are gaining a new division in your hotel staff at a fraction of the cost! Call us today to find out why we are the best answering service for hotels!

Do you need our services? Call us! (800) 785-6161 Request a quote