Month: October 2015

So, you have started your own business and are hitting the streets to expand your customer and referral lists. Take a second look in the mirror before you leave the house and honestly answer this question: What does your business wardrobe say about you? It’s hard to give an honest opinion and make a non-bias

A Courteous Communications is a leader in the telecommunications industry when it comes to providing top-level, elite customer service. With countless customer service awards under our belt, our business call center decided it was time to share the wealth of experience and various tips we have learned in the three decades of operating. Customer service skills that

Our virtual receptionists have been handling business calls for thirty years and in that time we have had our share of angry customers on the telephone. Being a startup company, you really have to quickly resolve and address any complaints or issues your new customers are experiencing if you want to survive long-term. Our call

Each year at A Courteous Communications, our virtual office receptionists get into the spirit of Halloween and dress up in honor of this fun holiday. In the past, we have had our staff dress up as witches, cow girls and even had Buzz Lightyear make an appearance. This article is focused on helping you pick a killer

If you are running a pest control business it’s about time you start investing in the help your business needs to stay competitive. With rates as low as $19.95 a month, there is no reason you shouldn’t look into hiring a pest control answering service to help your pest technicians get the job done. Read on to