Tips for Telephone Answering

Businesses around the United States should spend time researching known statistics that will help them develop and understand an ideal customer service experience. A Courteous Answering Service brings you this article detailing important customer service and telephone statistics your business should know. Customer Service Statistics every business should know 67% of customers hang up on

Courteous Answering Service has been answering business lines for nearly thirty years and we would like to help you understand the importance of business phone etiquette. Here we list our top 6 tips for answering a business phone to better help make a great impression for your brand and company.   Our top tips for answering a

With the beginning of every New Year, we all have personal New Year’s resolutions to commit to and try our hardest to fulfill in the months to come. However, if you are a small business owner, do you take the time to set aside resolutions and goals for your business as well? We want to help