Tag: Uncategorized

24 Hour Answering Service in Orlando Helping Small Businesses

In the ambitious city of Orlando, A Courteous Communications started out as a small business with just one telephone agent. Nearly thirty years later, our Florida-based 24 hour answering service has expanded into other states like California, Tennessee and more.

Basically, we know the stresses and hiccups you run into as small business owners and startup companies. Our live receptionist service has been through a lot since opening in 1986, and our experience can help you run more efficiently. We are an answering service for small business owners like you who need a support staff but can’t afford full-time employees just yet.

What a Virtual Office Receptionist Can Do For Your Business

In a land of so many virtuals, it is not surprising that many startup businesses and small business entrepreneurs choose to begin their company as a virtual office. In this article, we will pick apart what a virtual office is and more importantly, what a virtual office receptionist can bring to your mobile company. Allow our 24 hour answering service to guide you through selecting a professional, friendly and helpful voice that is guaranteed to help your business grow.

Customer Service and Telephone Statistics Your Business Should Know

Businesses around the United States should spend time researching known statistics that will help them develop and understand an ideal customer service experience. A Courteous Answering Service brings you this article detailing important customer service and telephone statistics your business should know.

Nearly 7 out of 10 Americans will hang up on your business if you do not give them an opportunity to speak with a live agent. Business owners are suffering if they allow their phone to ring until forwarded to an answering machine or if they provide a series of prompts directing callers to push various numbers for their various reasons of calling.

Forbes 7 Habits of Great Small Business Owners

Here at A Courteous Communications, we like to write helpful articles that guide entrepreneurs and business owners in the right direction for growing a successful business. Since opening our doors in 1986, we have always said that our success depends on our clients’ success. Our virtual receptionist team wanted to share this very interesting Forbes’ article, 7 habits of great small business owners, while giving you additional advice for your small service business.

A Courteous Telephone Answering Service Accepts ALS Ice Bucket Challenge!

That’s right, A Courteous Telephone Answering Service Takes the ALS Ice Bucket Challenge! President of A Courteous Communications, Doris Primicerio, and Vice President, Jean Pearson, were both nominated to undergo the charity challenge that is sweeping up the nation. This past Monday afternoon, Jean accepted the ALS Ice Bucket Challenge and Doris Primicerio decided to pony up the penalty of $100 to avoid the ice cold water.

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