Tag: Tips for Telephone Answering
Businesses around the United States should spend time researching known statistics that will help them develop and understand an ideal customer service experience. A Courteous Answering Service brings you this article detailing important customer service and telephone statistics your business should know.
Nearly 7 out of 10 Americans will hang up on your business if you do not give them an opportunity to speak with a live agent. Business owners are suffering if they allow their phone to ring until forwarded to an answering machine or if they provide a series of prompts directing callers to push various numbers for their various reasons of calling.
Courteous Answering Service has been answering business lines for nearly thirty years and we would like to help you understand the importance of business phone etiquette. Here we list our top 6 tips for answering a business phone to better help make a great impression for your brand and company.
With the beginning of every New Year, we all have personal New Year’s resolutions to commit to and try our hardest to fulfill in the months to come. However, if you are a small business owner, do you take the time to set aside resolutions and goals for your business as well? We want to help you make this year the most successful and profitable your business has seen yet by providing you tips from the best answering service, A Courteous Communications. We now take you through 3 New Year’s Resolutions Your Small Business Must Look Into.