Author: Melissa Primicerio

Twas the Night Before Christmas… At A Courteous Communication

Twas the Night Before Christmas… At A Courteous Communication

‘Twas the night before Christmas, when all through’ call center
Not a creature was stirring, not even an agent;
The stockings were hung by the cubicles with care,
In hopes that a supervisor soon would be there;
The agents were nestled all snug in their headsets,
While visions of order processing danced in their heads,

And Jean in her ‘kerchief, and I in my cap,
Had just settled the 24-hour call center for a long winter’s nap —
When out on the parking lot there arose such a clatter,
I sprang from the cubical to see what was the matter.
Away to the backdoor I flew like a flash,
Tore around the sidewalk, and had 7 bites in my vision.

12 Days Of Christmas From the Best Answering Service

Each year our team here at A Courteous Communications, the best answering service, lets loose and celebrates with a fun and festive Christmas Office Party. We took this year’s photos and thought it would be fun to bring you the 12 Days of Christmas; with a Business Telephone Answering Service Twist!

Diary of an Agent | I Forgot My Husband's Gift!

The holiday season is my favorite part of the year as an agent at the best answering service, A Courteous Communications. The office is always decked out with holiday decorations, and the nip in the air puts everyone in a good mood. Our live receptionist service team goes all out and places special holiday treats in the break room, twinkle lights flashing 24 hours in the office and a few festive trees placed in the operators’ room.

Live Receptionist Service for Online Order Taking

As we all know placing an order online can be confusing and complicated. There may also be a time that you have one question standing in-between you and your purchase. A Courteous Communications helps take the questions and confusion out of online ordering. We will discuss the opportunities that await your business with having alive receptionist service for online order taking 24 hours a day.

How to Grow Your Plumbing Business Overnight

This article struck our interest and we wanted to share it. Most business owners who research business tip on the internet want to know some of the habits of other successful business owners. In our quest for information, we found this really interesting article, 7 habits of great small business owners. There is one thing we already knew about keeping your business growing, “not handing it to your competition.” Read and learn how to grow your plumbing business overnight with a live receptionist service call center acting as your support staff; scheduling your service calls.

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