Company and Staff

Tips to Help Your Startup Run Smoothly

BY Lexie Haugen 0 COMMENTS

Starting a new business can be hectic. There’s a lot to get done and most of it needs to happen quickly if you want to start seeing your success. Before you get overwhelmed, take a look at some of our tips to help things run smoothly.

 

Stay Organized

Important papers and files can easily get misplaced or accidentally thrown away amidst all of the chaos. Be sure to have a folder or binder for physical papers and an organized place on your computer to keep everything in an easy to find file.

 

How Social Media Has Changed Customer Service

BY Lexie Haugen 0 COMMENTS

In this new age of social media, everything about running a business has changed. Instead of billboards, people are spending their money on facebook ads. Instead of checking references, employers are checking applicants’ facebook pages. Companies like Denny’s have gained their twitter popularity by being funny and relatable to the millennial generation. It’s nothing like it used to be, but it certainly makes things interesting.

The Benefits of Keeping Your Employees Happy

BY Lexie Haugen 0 COMMENTS

Any good business owner knows the importance of customer service and how it can increase your profits. Most companies focus on this ad nauseum but tend to overlook the best way to ensure their customers are happy with their service. The tried and true method to making your customers happy, is keeping your employees happy. When you put time and energy into the happiness of your team, they’ll perform better on the clock.

Your team is your best asset and they deserve to be treated as such! These people are responsible for helping to grow your business and put your company on the map. When you show your appreciation to your employees, they are more motivated and happy to come to work because they feel important. This good attitude is then reflected into their work and in their customer service. Appreciating and rewarding your team trickles down and turns into better treatment for your clients and customers!

Important Message from Your Summertime Business Answering Service

Important Message from Your Summertime Business Answering Service

Here is a list of 20 bits of information that you should contact us about. We want to deliver the most accurate and up-to-date customer assistance possible. And we need your help! 

Ensuring Customer Satisfaction: 10 Rules Our Virtual Receptionists Must Follow

Ensuring Customer Satisfaction: 10 Rules Our Virtual Receptionists Must Follow

We love giving everyone a behind the scenes look into our digital call center. Today, we showcase the top 10 rules our virtual receptionist team must follow when handling the telephone communications for businesses nationwide. Read on to learn about our top rules that help us in ensuring customer satisfaction with our customers’ customers. Perhaps some of our rules can help you improve your customer service as well.

 

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