Privacy Policy

Updated: April 15, 2015

At A Courteous Communications, we understand the importance of keeping your personal and business information private. We are committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Privacy Policy applies to A Courteous Communications’ website and governs data collection and usage. By using our website, you consent to the data practices described in this statement.

Collection of your Personal Information

A Courteous Communications collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. We also collect anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by A Courteous Communications when accessing our website. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by A Courteous Communications for the operation of our services, to maintain the highest quality of services, and to provide general statistics regarding use of the A Courteous Communications’ website. This information is also used for system administration, bug tracking and for producing usage statistics. The logged information may be kept indefinitely.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through any public message boards on our website, this information may be collected and used by others. A Courteous Communications is not responsible for the privacy statements or other content provided on third-party websites.

Use of your Personal Information

A Courteous Communications collects and uses your personal information to operate our website and deliver to you the services, proposals or other information you have requested. We will also use your personally identifiable information to inform you of other products or services available from A Courteous Communications and its affiliates. A Courteous Communications may also, from time to time, contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

A Courteous Communications does not sell, rent or lease our customer lists to third parties. However, A Courteous Communication may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for delivery of services. All such third parties are prohibited from using your personal information except to provide these services to A Courteous Communications, and they are required to maintain the confidentiality of your information.

A Courteous Communications will not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

A Courteous Communications keeps track of the websites and pages our users and customers visit in order to determine what services and topics are most popular. This data is used to deliver customized content and advertising within A Courteous Communications to users and customers whose behavior indicates that they are interested in a particular subject area or service.

A Courteous Communications’ website will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:

    1.    Conform to the edicts of the law or comply with legal process served on A Courteous Communications or our website;

    2.    Protect and defend the rights or property of A Courteous Communications and or its affiliates or employees; and, 

    3.    Act under exigent circumstances to protect the personal safety of A Courteous Communications’ website users, or to the public.


Use of Cookies

A Courteous Communications’ website utilizes Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use our website. The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of A Courteous Communications’ website. By using A Courteous Communications’ website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Logged data

The following data may automatically be logged for each request:

(i) The name or network address of the computer making the request;
(ii) The username, when known during authenticated (logged in) access to the site;
(iii) The date and time of connection;
(iv) The HTTP request, which contains the identification of the document requested;
(v) The status code of the request (success or failure etc.);
(vi) The number of data bytes sent in response;
(vii) The contents of the HTTP Referrer header supplied by the browser; and
(viii) The content of the HTTP User-Agent header supplied by the browser.

Logging of additional data may be enabled temporarily from time to time for specific purposes. In addition, the computers on which the website is hosted keep records of attempts (authorized and unauthorized) to use them for purposes other than access to the web server. This data typically includes the date and time of the attempt, the service to which access was attempted, the name or network address of the computer making the connection, and may include details of what was done or was attempted to be done.

Security of your Personal Information

A Courteous Communications takes reasonable steps to protect personal information from misuse, interference, loss and unauthorized access, modification or disclosure. A Courteous Communications secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. It is our company’s practice to secure our website; however, when information is collected online the confidentiality of personal information transmitted over the Internet cannot be guaranteed. We urge you to exercise caution when transmitting personal information over the Internet. A Courteous Communications cannot guarantee that unauthorized third parties will not gain access to your personal information; therefore, when submitting personal information to our website, you must weigh both the benefits and the risks.

Changes and Modifications to Privacy Policy

A Courteous Communications will occasionally update this Privacy Policy to reflect company and customer feedback as well as privacy updates and notices.

Contact Information

A Courteous Communications welcomes any questions, comments, alerts or notices regarding this Privacy Policy via telephone at 1-800-785-6161 or via e-mail at Info@CourteousCom.com.

Do you need our services? Call us! (800) 785-6161 Request a quote