Live Answering Service since 1986!

Live Answering Service Building

A Courteous Communications is a live answering service founded in 1986 in a small office located in the heart of Central Florida. We began with just one telephone agent –our current President and Founder, Doris Primicerio– and answering for just one client, a physician’s office that still trusts us with their telephone answering services 25+ years later. Our virtual receptionist services have been serving our valued clients for nearly 30 years and we believe that is a service your small business can trust.

As the years passed, A Courteous Communications grew from the small business telephone answering service assisting just one client, to large corporation telephone answering and call handling for companies such as Pepsi, Walt Disney World, Nordstrom, Barnies and more throughout the years. Our skill, reputation and elite customer service has placed us as one of the leaders in the telecommunications industry.

Our Live Answering Service is the best in the business!

A Courteous Communications prides ourselves on how we treat our staff like family. A large percentage of our staff think we are the best live answering service in Orlando and as such, they have stayed with us for 25+ years! Can you imagine having the same Operations Manager, Billing Specialist and Client Relations Manager for more than two decades? We can!

Click on the video below to get to know our family and see some of the fun we have in between answering your business telephone lines 24 hours a day, 7 days a week, 365 days a year!

More than just a live answering service

Throughout the year, our answering service team donates their time to give back to the community. Here is a recent video that our team made and you can see how they managed to package thousands of meals for hungry children in the community. Watch our virtual receptionists in action while they fight hunger!

Our President Likes to brag about our live answering service

Doris Primicerio first opened the doors to A Courteous Communications in 1986 and now, nearly 30 years later, she still can’t help but brag about our answering service and award winning virtual receptionists. See our answering service through the eyes of the owner in the video and you may fall in love with our team too!

Do you need our services? Call us! (800) 785-6161 Request a quote