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Adventist Health System Selects A Courteous Communications as Preferred Answering Service Provider

Adventist Health System Selects A Courteous Communications as Preferred Answering Service Provider

A Courteous Communications is pleased to announce that it has been selected as the preferred answering service provider for Adventist Health Systems for the Florida Region and surrounding areas. This partnership will include its medical facilities in Central Florida, East Florida, West Florida, Mid American Region (KS and WI), Southeast region (GA, KY, NC, and TN), Southwest Region (TX) and the Mid-West Region (IL).

5 Ways to Boost Employee Morale with Creative Holiday Cheer

5 Ways to Boost Employee Morale with Creative Holiday Cheer

Are you looking for creative ways to bring holiday cheer to your office? If so, look no further because in this special article, we’re bringing you some very interesting and unique ways to bring jolly and joyful attitudes into your work environment. Read on to see our compilation of the 5 most creative ways to boost employee morale during the holidays.

Find an Answering Service That Delivers Holiday Cheer to Your Customers

Find an Answering Service That Delivers Holiday Cheer to Your Customers

In 2015, Americans spent approximately $630 billion dollars during the holiday shopping season. The holiday rush begins with Black Friday, Small Business Saturday and Cyber Monday, but 67% of consumers admit to starting their holiday shopping in December. 

With shopping statistics like these, it’s no wonder business owners see a dramatic spike in sales the last month of the year. To get a piece of this multibillion dollar pie, you have to make customer service your number one priority. Hire a virtual customer service team to help provide your shoppers with a memorable holiday experience.    

10 Facts About Hiring a Virtual Live Receptionist Service

10 Facts About Hiring a Virtual Live Receptionist Service

Outsourcing your calls to an off-site location can be a bit of a mystery. Who’s going to answer my calls? How are they going to answer my customer’s inquiries? What tasks can a virtual live receptionist service handle on my behalf?

Here’s a quick roundup of 10 facts that’ll help you hire the best answering service for your business’s particular needs.    

What NOT to Say During a Professional Telephone Conversation

What NOT to Say During a Professional Telephone Conversation

Have you ever been on the receiving end of an unprofessional conversation when calling a business? It’s just the worst. Not only does it ruin your mood, it also makes you question the competence of the business you called. More often than not, receptionists are responsible for providing your customers with their first impressions of your business. Make sure your receptionist knows how to answer a phone and can succeed in holding a professional telephone conversation.

 

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