Restaurant Answering Services

Busy Wedding Season Schedule? 5 Ways Our Answering Service Helps Your Catering Business

Busy Wedding Season Schedule? 5 Ways Our Answering Service Helps Your Catering Business

A caterer just provides the food and beverages. If you’re a catering business owner or catering coordinator, you probably just laughed out loud to that common misconception. Our answering service for catering companies understands your high-stress duties and round the clock services.

Call Center Script Example: How We Answer Calls for a Restaurant

Call Center Script Example: How We Answer Calls for a Restaurant

There are countless benefits that you receive as a restaurateur when you decide to bring in a professional team dedicated to answering your incoming calls. Allow us to walk you through how we answer calls for restaurants so you can fully understand key guest services that we bring to the table. After reading this call center script example, we are hopeful that you will be hungry to have a virtual hostess standing by to assist your calling guests.  

How to Improve Customer Service with the Best Restaurant Answering Service

How to Improve Customer Service with the Best Restaurant Answering Service

As of 2014, there are currently 637,584 restaurants in the United States. In order to stand out in this highly competitive industry, your customer service has to always be right on point. There are many changes you can make to increase your current customer satisfaction ratings. Hiring the best restaurant answering service available will give your restaurant the competitive edge it requires to stay in business. 

3 Ways Our Answering Service for Catering Companies Can Help With Your Holiday Parties

3 Ways Our Answering Service for Catering Companies Can Help With Your Holiday Parties

The holidays are quickly approaching and if you are a catering company, we are sure your phones are ringing off the hook with requests for private and business events. Our answering service for catering companies know that this time of the year is your most profitable and we are here to help you manage and grow your business. Let’s take a look at some of the tasks that we offer to bring your catering business to a new and supreme level. 

A Restaurant Answering Service Can Dispatch Delivery Drivers and Process Take-Out Orders

A Restaurant Answering Service Can Dispatch Delivery Drivers and Process Take-Out Orders

It’s no surprise that customers these days want outstanding customer service on their timetable; catering to their specific wants and needs. Being a restaurant owner, you have a great deal of responsibility to keep up with your customers’ demands and make ordering from your kitchen as easy as possible. This is why small and large restaurants alike are offering telephone and website ordering services for their patrons. When you hire a restaurant answering service you are hiring a team of professionals that are standing by, 24 hours a day, ready to accept all food orders, credit card payments and delivery requests. In this article, we focus on showing you how a virtual hostess and virtual dispatcher can help your restaurant serve hungry callers.

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