Author: Natalie Ramirez

Ensuring Customer Satisfaction: 10 Rules Our Virtual Receptionists Must Follow

Ensuring Customer Satisfaction: 10 Rules Our Virtual Receptionists Must Follow

We love giving everyone a behind the scenes look into our digital call center. Today, we showcase the top 10 rules our virtual receptionist team must follow when handling the telephone communications for businesses nationwide. Read on to learn about our top rules that help us in ensuring customer satisfaction with our customers’ customers. Perhaps some of our rules can help you improve your customer service as well.

 

Social Media Marketing for Small Business: New Facebook Features You Need to Know in 2017

Social Media Marketing for Small Business: New Facebook Features You Need to Know in 2017

Facebook just released their financial results for 2016 to their shareholders. The popular social media website closes their final quarter with 1.23 billion daily visitors; you read that write, that’s a daily count. As Facebook continues to grow, all business owners must be mindful of the most recent and relevant updates. Here’s a compilation of the newest Facebook features a business needs to know in 2017.

5 Ways Entrepreneurs Can Save Money by Outsourcing Business Calls

5 Ways Entrepreneurs Can Save Money by Outsourcing Business Calls

Entrepreneurs are constantly trying to keep their overhead costs and operational expenses as low as possible. In this article, our digital call center shows you how you can save money by outsourcing business calls.

Score Your Next Big Client by Using These 5 Creative Sales Proposal Hacks

Score Your Next Big Client by Using These 5 Creative Sales Proposal Hacks

In a perfect world, all business owners and sales teams would have their phones ringing off the hook from people wanting to buy what they’re selling. However, in the real world, you’re going to have to work really hard to find and earn new business opportunities.  

If you’re looking for fresh and creative sales proposal hacks to bring in your next big customer, try using these 5 tips to bring your stale sales pitch back to life.

7 Movies on Netflix That’ll Inspire Any Entrepreneur to Work Harder

7 Movies on Netflix That’ll Inspire Any Entrepreneur to Work Harder

Atychiphobia got you down? Kakorrhaphiophobia stunting the success and growth of your business? Although both of these words are intimidating, they can be defined quite simply. They describe individuals that have a fear of failure and rejection. We all feel that self-doubt but it’s important to push past these fears; especially if you’re a business owner.   

Don’t worry, we understand that most business owners thrive on being inspired and so, we’re here to help in any way we can. Here are 7 movies on Netflix that’ll inspire any entrepreneur to work harder towards their goals.

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