Monthly Archives: October 2016

Start Looking Forward to Mondays With These Helpful Tips

Start Looking Forward to Mondays With These Helpful Tips

It’s Sunday night. You’ve just spent your weekend worry free, relaxing and enjoying your time off. Then all of a sudden it hits you. Tomorrow is Monday! You get a pit in your stomach and start feeling overwhelmed by the thought of your to-do list for the upcoming workweek. Even those who love their jobs can get this feeling of anxiety and dread. If you find yourself starting to dread the upcoming workweek before it even starts, then it's time to start preparing in advance. Here are some helpful tips to prepare for your upcoming week and help you start looking forward to Monday morning.

 

10 Reasons Why We Love Our Virtual Receptionist Careers

10 Reasons Why We Love Our Virtual Receptionist Careers

Although being a virtual receptionist is a highly demanding profession, it also comes with many rewards. Here are 10 reasons why we love answering the business lines for our clients.  

You Can’t Rely On Your Website to Give Excellent Customer Service and Here’s Why

You Can’t Rely On Your Website to Give Excellent Customer Service and Here’s Why

Not only are you a business owner, but you’re a customer too; a customer to other businesses. Just like your customers, you conduct your own research before committing to buying a particular product or service. But what happens when you can’t find what you’re looking for? If you’re like the majority of consumers, you get extremely frustrated and decide to go with the company that gives you what you want, when you want it.

Team Building Games to Boost Employee Morale

Team Building Games to Boost Employee Morale

Here at A Courteous Communications we consider ourselves more like a family than coworkers. Some of our virtual receptionists have even been with us for more than 25 years! This is largely in part to all of the team building and bonding activities we do in and out of the workplace. We have compiled 5 of our favorite team building games that will have you and your staff well on its way to being a more unified and productive team.

Outstanding Service Brings Orlando Based Company International Award

Outstanding Service Brings Orlando Based Company International Award
A Courteous Communications of Orlando, FL is happy to announce that it has been honored with the exclusive 2016 CAM-X Award of Excellence for the 2nd consecutive year. The Canadian Call Management Association (CAM-X), the industry’s Trade Association for providers of call center services, presents this prestigious international award annually. Doris Primicerio, founder and president of A Courteous Communications, was presented with the award at the CAM-X 52nd Annual Convention and Trade Show held at the Chateau Laurier, Quebec City, QC.
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