24 Hour Answering Service for Therapists
If you are mental health professional that is looking to open your first private practice or a working therapist looking to expand your client list, making the decision to hire professional telephone support can be a business game changer. In this educational article, we will take you through the benefits of having telephone support you deserve and how an answering service for therapists can benefit your practice in countless ways.
The many perks of our answering service for therapists
Being Available 24 Hours a Day
No matter your business model or industry, giving your potential clients the ability to get in touch with you on their timetable will increase your client list overnight. In a recent article we posted, Customer and Telephone Statistics Your Business Should Know, we shared this very important fact, “Nearly 7 out of 10 Americans will hang up on your business if you do not give them an opportunity to speak with a live agent.”
If you are guilty of forwarding your lines to an antiquated answering machine when you are in a private session; at the end of each day; or over the weekend, you are essentially throwing away business. Can your practice afford to lose business? Our virtual receptionists for therapists can cost as little as $19.95 a month. By offering live telephone support to your potential patients from their very first point of contact, you are developing a close and intimate relationship with them from the onset.
With all investments and overhead costs you must cut the fat and go to the black and white figures to determine if the return on your investment is worth the cost. Is the small investment of $20 a month worth being able to give your patients comfort by telling them, “Call my office; day or night, I am here when you need me.”
Scheduling Your Patient Appointments
While we have that new or existing patient on the phone, we can take our services a step further and even book their therapy appointment on your calendar. Our answering service for therapists can offer you the freedom to make money even when you are unavailable. Allow us to synch up to your calendar and train us on your desired schedule.
A Courteous Communications is a 100% HIPAA compliant mental health answering service that will take down your patients’ information with the upmost care and get them on your books in real-time. Provide us answers to your callers most frequently asked questions and allow our virtual receptionists to act as an extension of your office. Our team has been assisting callers since 1986 and with our 30 years of experience, you can rest assured that your patients are being handled with the best and most confidential customer service available.
Increasing Your Productivity Time
Every business owner wishes they had more time in a day. In a recent Forbes article (highlighted by our mental health answering service here) making your time count each day couldn’t be stressed enough.
Increasing Productivity for Patient Notes
You just ended your last therapy session for the day, and you had some interesting thoughts to add to patient notes and diaries before leaving the office. You begin and are interrupted, mid-thought, from the ringing telephone. You stop to answer the line and end up providing a new potential patient your standard rates, official website address and hours of operation. Now, let’s say that you spent 15 minutes on the line with that caller and that your hourly rate is just $100.
That 15 minute phone call you just took cost you $25.05.
Our virtual receptionists for therapists could have answered this call + 49 similar calls for as low as $0.39. With our basic rate package, we give you 50 free calls and outstanding answering services starting at $19.95 per month. What’s your time worth?
Increasing New Patient Therapy Sessions
Our virtual receptionists for therapists give your practice 128 more hours in just one average 40-hour work week. If your telephone lines are answered only 40 hours each week, you are not helping your business to achieve ultimate success by being available for new clients.
Think back to why you opened your own private practice. We are sure you wanted certain freedoms and the ability to help people in need. A Courteous Communications has a team of experts that are available 24 hours a day to do what we do best, handle your telephone call handling. Our team is here to help you deal with the administrative stresses that face you every day so you can do what you do best; assist and treat patients with their stresses and overall mental health.
Increasing Patient Services and Earning Referrals
A person seeking a mental health professional would be highly impressed with your office if he or she was greeted at any time of day by a warm, friendly and helpful voice on the telephone. Here in our Orlando, Florida corporate office, we developed a motto, “Our success depends on your success.”
Our entire answering service for therapists relies on us providing elite, award winning customer service to your calling patients day and night. When your callers are pleased with the professionalism and constant attention you can offer them, they will remain loyal to your practice and even refer you to others.
“It is literally true that you can succeed best and quickest by helping others to succeed.” Napoleon Hill
Our answering service for therapists looks forward to speaking with you!
Allow our friendly and qualified team of virtual receptionists to assist your mental health practice in succeeding and giving it a human touch. Give us a call today at 1 (800) 785-6161 or start shopping on our on-line store to find the best package for your therapist office.